MEET THE TEAM

We're here to help!

Since 1994, We’ve been helping the community understand and navigate the complex process of buying or refinancing a property. Our services help clients secure the necessary financing for one of life’s most significant purchases.


We're committed to easing your concerns and addressing all of your mortgage needs. We provide personalized guidance and direction regarding a variety of financing options, empowering you with the knowledge and resources you need. Get in touch today to start making smarter choices regarding mortgages.

 
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MARK FLACK

Broker / Owner

NMLS # 189713

Mark D. Flack has served as President and Owner of Mortgage Pro, Inc. since 2010.  Mark graduated from Ruidoso High School and attended Eastern New Mexico University before joining the U.S. Army.  After leaving the Army, he settled in El Paso, Texas and embarked on a career in the field of Dialysis.  During this time, he met and married his wife Cindy. They have two daughters. 
When moving back to Ruidoso in 2007 Mark joined Mortgage Pro, Inc. as a loan officer.  In 2010 Mark purchased Mortgage Pro, Inc. which has been a successful Ruidoso business since January 1995. Mark is known for his commitment to his clients and believes in providing quality service to all. All transactions and all customers are treated with dedicated commitment, honesty and friendly service. 
Since returning to Ruidoso, Mark has demonstrated his commitment to his community through his active participation in Rotary Club of Ruidoso, serving as President 2020-2021, service on the board of the Chamber of Commerce, chairman of the Ruidoso Planning and Zoning Commission for the village and now as a Trustee on the board of Lincoln County Medical Center.

CAROLINE VICKERS

Receptionist / Loan Processor

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RITA VALDEZ

Loan Officer

NMLS # 591594

Hi. I am Rita Valdez and I am so excited to bring my 20 years of experience in mortgage lending to work with Mark Flack at Mortgage Pro. I have lived and worked in Lincoln County for over 35 years, have raised a family here in Ruidoso, and love the New Mexico life. I enjoy being able to help people with their largest investment ever, to become homeowners, for either a first time purchase or to purchase that second home or investment property. Come see me for financing anywhere in New Mexico!

YESSICA RANGEL

Receptionist / Loan Processor

My name is Yessica Rangel and I am the newest member on the team. I bring with me years of customer service, sales, and management experience. I enjoy listening to music and spending time with my daughter. I look forward to helping an already well established business continue to thrive! Come on in and let us help make your mortgage needs feel like a breeze!

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A Mortgage Broker You Can Trust

Going on more than 20 years in business, Mortgage Pro has been serving Ruidoso's mortgage needs since 1994. With an A+ rating by the Better Business Bureau, you can be assured that Mortgage Pro has your best interest at heart.